Australian IT services outfit Advantra has unveiled the latest in high-tech network and infrastructure monitoring services - Flightdeck.
Like something out of Star Trek, Advantra's Flightdeck is a semi-circular floor plan of an aircraft's flight deck, designed to monitor the status of over 200 global customers 24 hours a day, seven days a week.
The monitoring centre, opened last week in Canberra by the Minister for Communications, Information Technology and the Arts, senator Richard Alston, forms part of Advantra's Service Centre rationalisation project. The project sees Flightdeck become the hub of a shared and centrally managed Service Centre including satellite sites in Sydney and Melbourne.
"Our customers are benefiting from improved levels of network availability and reliability. The network monitoring stations located in Flightdeck allow Advantra to instantly identify any problem occurring on a customer's network, generally before they are even aware of it," Barry Grisdale, Advantra executive chairman, said.
Advantra manages about 60,000 desktops at around 70 locations in Australia.