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Top tier SMB IT spend less than bottom tier: Symantec

Top tier SMB IT spend less than bottom tier: Symantec

Security vendor claims larger scale does not automatically translate into more spending

Latest research by Symantec has found that top tier SMBs spend roughly seven per cent less on IT than the bottom tier.

Symantec’s Global SMB IT Confidence Index report attributed this trend to companies investing in advanced yet cost effective initiatives such as mobility and Cloud.

“These top tier SMBs are investing in IT actively and strategically, yet paradoxically they are spending less,” Symantec endpoint management business presales consultant, Mark Shaw, said.

The report also uncovered that these top tier companies are more successful in achieving high level business goals by leveraging IT.

Shaw said this is because these SMBS look at IT “more strategically than technically.”

“We saw 81 per cent of the top tier SMBs are telling that using computing to strategically drive their business goals was somewhat to extremely important way to increase market share,” he said.

“In comparison, 35 per cent of the bottom tier said the same time.

Top tier SMBs were also found to be more secure, with 78 per cent saying they were somewhat to extremely secure compared to 39 per cent in the bottom tier.

“From a security perspective, the top tier fared a bit better due to a push to minimise monetary losses from potential cyber attacks,” Shaw said.

Not so complicated

Another key finding from the survey was that computing complexity is a much smaller issue for top tier SMBs than for the lower tier.

Shaw attributes it to the top tier investing strategically, which in turn leads to fewer problems with storage management, back-up and disaster preparedness.

“Those are the areas that are handling much better, yet as was alluded to earlier, they are spending less at the same time,” he said.

Patrick Budmar covers consumer and enterprise technology breaking news for IDG Communications. Follow Patrick on Twitter at @patrick_budmar.


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