Wholesale DSL provider RequestDSL has launched its two core products and announced a channel of 30 Internet Service Providers (ISPs) and four specialist network integrators to take the products to market.
The first product is an ADSL service to be re-sold by ISPs. Named RequestXpress, the service can connect businesses in most Australian CBDs and business parks at speeds of between 384Kb/s and 6Mb/s. RequestDSL's network currently covers the main business areas of Sydney, Melbourne, Perth and Brisbane, with a roll-out in Adelaide due to start inJuly. The 30 ISP partners include the likes of Asia Online in Sydney and Netspace in Melbourne.
The company has also launched an interoffice LAN connection service, named requestDataLink; a point to point data service to join office local area networks in companies with geographically split operations. This product will be resold by four network integrator partners, NetStar, Powerlan, ContinuumIT and BRD.
RequestDSL chief executive officer Phil Sykes said there were already hundreds of orders in place for the new products, with all channel partners already trained and all the necessary infrastructure in place for launch.
"For a very large number of carrier-independent Network Integrators, ISPs and ASPs, we can now offer packaged wholesale voice and data products they can add value to," he said. "Our whole concept is that we are easy to do business with, that you aren't going to cop any roadblocks, or up-front costs or legal difficulties," he said. "We take away all the complexity and all the risk in putting in a broadband infrastructure. You couldn't get that service from a tier one carrier."
RequestDSL sales and marketing manager Garry McCarten said RequestDSL channel partners will be able to offer the services to businesses of any size, as although they were originally targeted for SMEs, corporate customers are showing a great deal of interest. He said Optus subsidiary XYZed was limited to corporations, while Telstra's ADSL is a residential service, leaving big opportunities for his channel partners.
McCarten said tier one carriers show very little commitment to using the channel, particularly when they compete with their channel partners by offering their own retail services. "We are not selling to resellers on one hand, then competing on the other," he said. "You have to question their motivation when they are also selling retail."