Patrick Budmar (PB): You’ve come into this role at Symantec from a long stint at CA Technologies. What was it about this role at Symantec that prompted you to make the jump?
Symantec Pacific channel sales senior director, Klasie Holtzhausen (KH): I had a great stint at CA Technologies and was ready for a new opportunity. Symantec has an excellent product portfolio with so many solutions leading in the top right Gartner Magic quadrant. I was also impressed by the breadth and depth of the customer base across Australia and New Zealand. Right now organisations are reviewing the way that they consume IT services and the role of consumerisation of IT as we move to greater mobility and Cloud, and Symantec has some great technologies that really appealed to me in this space.
PB: Where do partners fit into this change in channel leadership?
KH: I believe Symantec represents a very exciting opportunity to partners and customers around three critical areas. The first is user productivity and protection, and making it simple for individuals to be productive and protected at home and at work. The second is information security, keeping the business safe and compliant. Finally, there is information management, availability and scalability, and keeping business information and applications up and running. The opportunity to deliver and support customers with partners, with the ability to address these unmet needs, is a very exciting one.
PB: What will you be bringing from your time at CA Technologies to the role at Symantec?
KH: I believe there is a broader opportunity for Symantec in the Pacific market by leveraging multiple routes to market. Symantec has been very successful in the past in working with the channel to service customer needs, but there is an opportunity to innovate and invest in more and different routes to market, in line with where the market is moving and considering the role that Cloud will play going forward. One example is the Symantec XSP program which we could promote more as it represents a great opportunity for the broad channel community that are considering their business models in line with market trends. This is an example of where we will put more focus in our region.
PB: What do you foresee yourself doing? Is it the same as what your predecessor, Jeff Arndt, did?
KH: My focus at the moment is to get a solid understanding of the Symantec business and the current go-to-market strategies. Jeff and the team have done all the groundwork rolling out the shift to specialisations and many of the new tools and resources. So what’s next for me is looking at how we continue to innovate with our partners to capture the opportunity for growth which exist in the market today.
PB: Conversely, what do you expect you may do differently than Arndt in the role?
KH: With consumerisation of IT, there are many opportunities as organisations move towards the cloud and great mobility. These are areas where we will be driving more focus moving forward.