IT business solutions vendor, ASG Group Limited (ASX:ASZ), and the Department of Broadband Communications and the Digital Economy (DBCDE) were jointly awarded with the “Best IT Infrastructure Services” partnership award at the 17th Annual Outsourcing Excellence Awards event in Dallas, Texas.
The Outsourcing Excellence Awards, run by Texas based Outsourcing Center, recognise the world’s best outsourcing relationships.
According to ASG, the ASG/DBCDE partnership beat tough competition in the IT infrastructure services category by demonstrating processes and methodologies that achieved value for both parties, best practices and a true partnership.
“The award reflects the strength of the ASG/DBCDE relationship, which has been consistently collaborative, as well as the quality of our managed services,” ASG Group general manager, Wayne Gowland, said.
Gowland added that the partnership between both companies is no longer one of buyer and supplier.
“The two organisations work in a unified approach to deliver a broad scope of services that have reduced operating costs and achieved a high level of customer satisfaction,” he said.
The win comes off the back of ASG’s renegotiated contract with the DBCDE in March.
Under the contract, renewed for two years, the expanded range of managed services include: end-user support; server management including centralising and consolidating hardware; voice services spanning technical and switchboard operations; network services; cross platform services; and large scale video conferencing technology.