Software Asset Management (SAM) is among the top business priorities for 2013, according to IT asset management vendor, Express Metrix.
In a recent study by the company, which polled 115 businesses, it found that 60 per cent of respondents claimed SAM was among their top priorities for 2013, and more than twice as many organisations have a SAM tool in place than those who don’t.
However, the study also showed far fewer were satisfied with their current tool – only 36 per cent of those surveyed reported they were mostly satisfied with their current tool, while most of the respondents said they were neutral in their satisfaction level.
In addition, most survey participants without a tool cited multiple reasons for not having implemented SAM technology to date. They highlighted complexity of software, incompatibility with other systems, lack of details and accuracy, inability to “scrub” data effectively, and too much manual data entry as reasons for it.
Another key reason for those who do not have a SAM implemented was budget.
Express Metric co-founder and CEO, Kris Barker, suggested businesses can avoid dissatisfaction with their current tool by undertaking a systematic review of requirements and expectations.
“With a comprehensive checklist against which they can evaluate whether the SAM tool has the key functionality that is required, selection becomes a simple, logical step and satisfaction levels are guaranteed to rise,” he said.
Barker also said the key to successful choice of product is thoroughly testing available technologies - purported to meet requirements may be surprisingly lacking - and defining a clear set of SAM functions and deliverables that are well matched by the capabilities of the selected tool.