National systems integrator, Southern Cross Computer Systems (SCCS), has been named workplace services refresh and managed services provider by and for Service Stream.
Service Stream provides end to end solutions in the telecommunications and utilities sectors in the areas of construction and design, asset management services, contact centre activities, supply chain and technology solutions.
According to a statement from SCCS, the agreement is for a two-year contract, with an option of a two-year extension.
“SCCS will transform Service Stream’s desktop environment infrastructure,” SCCS managing director, Mark Kalmus, said. “We will manage Service Stream’s newly designed and built desk-side infrastructure and Citrix services via our national managed services network. SCCS will be the single supplier for endpoint procurement and lifecycle management.”
Service Stream chief information officer (CIO), Craig Wishart, said SCCS was signed due to its reputation and commitment to quality and cost efficiency.
“In conjunction with our single supplier approach with SCCS, we are focused on achieving a service management relationship to improve time and quality of services delivered whilst reducing costs,” Wishart said.
Toward the end of 2012, SCCS employed 25 additional staff to its managed services business to support new contracts with Tabcorp, Kitchens of Sara Lee, and Slade Pharmacy. The company has confirmed it will further increase its head count in Sydney and Perth.
The additions are in live with SCCS’s $6 million investment in its innovation centre and the addition of 60 new jobs over the next three years, as announced by Minister for Technology, Gordon Rich-Phillips.