ASX-listed integrator Data#3 has rounded out its enterprise resource planning (ERP) and customer relationship management (CRM) offerings by signing with XML-based middleware vendor Software AG.
The Queensland-based integrator has been on the hunt for a middleware and database offering to ease integration between its customer's legacy back-office infrastructure with Data#3's SAP and Navision ERP product suites and Applix and Goldmine CRM offerings according to Paul Dixon, Data#3 national manager CRM solutions.
"Software AG introduced themselves some time ago, and we needed an integration middleware product," says Dixon. "But the timing was really forced on us by the market."
"We have a number of customers, such as financial institutions and large government departments, who want to integrate mainframe or midframe-based systems with their supply chain or other new generation applications," claims Dixon. "Middleware tools like EntireX and Tiema are able to connect legacy mainframe and Unix systems to contemporary XML, COM, COBRA and Java Beans applications."
The appointment comes at a time when ERP has undergone somewhat of a resurgence in mind share according to research firm Gartner. Kristian Steenstrup, research director Asia Pacific at Gartner, claims efforts by vendors to link traditional ERP systems with CRM and supply chain management (SCM) has turned ERP from internal business applications designed to improve efficiencies to external focussed applications designed to interface with third party business partners.
This shift, dubbed ERP2 has seen the rise of XML-based enterprise applications designed to easily communicate with other XML-based software applications.