Specialist storage distributor ACA Pacific has dumped information management and scanning software vendor Kofax in favour of Queensland-based developer doctrieve.doctrieve has grown from humble developer roots and is now looking to extend its SME, SOHO and mid-market coverage with ACA Pacific. The distributor comes on as a Strategic Business Partner for doctrieve which has around 200-250 national partners, according to Earl Woolley, managing director of doctrieve.
George Giatras, sales manager imaging department for ACA Pacific, confirmed the distributor had severed ties with Kofax and its Ascent document imaging product citing a perceived lack of vender support for the product and a limited feature set for the sub-$2000 price tag.
Instead Giatras claims doctrieve's Express Professional, which has an RRP of $499, offers similar functionality at about a quarter of the cost. It is also readily supported and Australian-based, both additional factors in the decision stated Giatras.
The document scanning and management market has been a lucrative space for the historically storage-based distributor claims Giatras.
"[ACA] sees the market across both sides, from document imaging and storage. And while we're feeling the market's a little soft on the storage side, the document imaging market is the only one growing [at a significant rate]," says Giatras.
The announcement also comes at a time when doctrieve is rapidly trying to grow its international user base. The vendor has revealed it is currently investing $10 million to establish its off-site sureVault managed storage facilities in San Francisco, Toronto, Frankfurt and Hong Kong.
Kofax could not be reached at the time of press.