Australian enterprise software vendor, TechnologyOne, has won a $3 million deal with the Australian Red Cross to implement new enterprise software for the not-for-profit (NFP) organisation.
This is part of the latter’s initiative to boost its national retail business, consolidate business systems as part of ‘One Red Cross’ program, and improve fundraising.
The Red Cross will be deploying TechOne’s OneCommunity solution, which will replace disparate Epicor systems, Microsoft Access databases, and Excel spread sheets.
OneCommunity is an end-to-end preconfigured solution designed for the NFP sector.
“We designed OneCommunity to help NFPs run more like businesses and take on the ongoing challenge of doing more with less in the face of tight operating conditions, increased competition for donations and funding, and a growing demand for services,” TechOne operating officer, Martin Harwood, said.
TechOne was selected from a list of six possible software vendor options, another of which was Microsoft, as it met Red Cross’ business requirements, required minimal customisation, and could provide a common platform for the entire organisation with low ongoing costs.
“TechOne was the only vendor to demonstrate real understanding of our sector and offer a pre-configured solution,” Red Cross acting CEO, Sandy Chakravarty, said.
“We chose TechOne because we wanted the software implementation to be delivered on time and on budget and we are confident their approach will ensure this. We wanted a business partner not just a vendor.”
Step one of the implementation will address the national consolidation and streamlining of business systems as part of the One Red Cross program, which started seven years ago to unite all individuals state-based organisations and make them consistent across services, campaigns, governance, training, and processes.
Once business systems are consistent, the focus will shift to retail, where it will improve inventory and receipting across 182 Red Cross stores.
The final area of attention will be fundraising and member services, including a consolidation of all the different databases that are held on various spread sheets.
“The benefits to members will be enormous,” Chakravarty said.
"We will be able to show where the money is going and the outcomes it is achieving, and plan for the future with stable and sustainable infrastructure."
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