SAP America announced on Wednesday that its president, Jeremy Coote, is resigning.
Instead of replacing Coote, general managers in six new industry sectors will report directly to SAP America's chief executive officer Kevin McKay. Coote had a "compelling offer" to join another, smaller and newer software company, McKay said. Coote didn't tell McKay which software company he was going to join, McKay said.
"I was disappointed to see Jerry go. He resigned. He was certainly not let go. It was a decision he made," McKay said.
Coote was named president of SAP America in 1996 and his management role was expanded last September to include Canada, said McKay. Coote had been at the company for more than 10 years.
His departure was unrelated to SAP America's restructuring, also announced on Wednesday in a statement, according to McKay.
The enterprise resource planning (ERP) software company appointed the six general managers on January 1 to be responsible for sales, profitability and customer satisfaction in each of the new areas: process manufacturing including oil and gas; discrete manufacturing including automotive and aerospace; consumer packaged goods and consumer retail; public and education; financial services; and services including utilities and telecommunications.
The reorganisation was undertaken to help the company further penetrate the markets and increase the focus on the "entire customer life cycle", SAP America said.
"We replicated a model field-tested in 1998" with the public sector, said McKay. The company actually began its plans to move to an industry-oriented segmentation three years ago and had moved sales to that model last year, he said. The company is now moving the remaining personnel over.
The new model will allow SAP America "to deliver on a commitment for a total solution for the company", so that sales, training, implementation and professional services are all working on the same industry.
"The industry sectors are a natural evolution for SAP in the Americas as we continue to align closer to our customers to meet their specific industry and business requirements, as reflected in the SAP industry solution maps," said McKay.
Last September, Paul Wahl resigned as CEO of SAP America and was replaced by McKay, who was at the time the chief operating officer and chief financial officer.