Australian IT company, Acurus, has developed a new network solution, Hybrid Retail Network, that aims to benefit Australian businesses and retailers.
The solution provides a more customised, fully managed private network and an alternative to other major ISP and network providers.
According to Acurus, the solution aims to reduce costs by 40 per cent per annum and increases network performance by 30 per cent.
Acurus managing director, Jason Matser, said the solution was created for most Australian SMBs, to solve networking problems and inefficiencies due to poor post-purchase support from larger Internet service providers.
“We’ve been dealing with network partners for years, constantly feeling the pain of shortcomings in customer service and technical support and knew there had to a better way to do things,” Matser said.
He said businesses are often too trusting of their network operators and Internet service providers, leaving them vulnerable to inherit expensive, inefficient and a one-size-fits-all system.
“Most Australian businesses and retailers have very little networking experience internally and need external support. An in-house specialised network manager isn’t often a justifiable cost to an SMB,” he said.
The new Hybrid Retail Network will be managed and monitored by Acurus.