Optus has selected Nokia Siemens Networks as a partner for key network initiatives following its recent 4G business services and 3G network upgrade announcement.
The agreement includes the modernisation of the mobile network, refarming the 900 MHz GSM frequency band to improve UMTS 3G coverage, and providing infrastructure and services for its 4G LTE rollout in Sydney and Perth.
In addition, Nokia Siemens Networks will serve as the sole LTE core provider for Optus.
Nokia Siemens Networks A/NZ head, Stephen McFeeley, said the deal will enable Optus to re-use its existing spectrum to modernise its radio network and also offer 4G services cost-efficiently in one of the largest spectrum migration programs globally.
“Our mobile broadband offering, based on the Liquid Core and Liquid Radio architectures, will assist Optus in managing the capacity and technology demands in one of the most advanced mobile broadband markets,” he said.
Nokia Siemens Networks will also provide Optus with a range of services – including network implementation, spectrum refarming, radio planning, optimisation, project management, and care such as spare part management, software maintenance, third-party software support and training.
In addition, the company will provide 4G services over the network through its radio transport security solution and network operations support.
Optus also recently won the service excellence and community contribution awards at the 2012 ACOMM Australian Business Awards.
According to Optus, it received the award for its achievements through its social media response team, who actively serve as its online listening post and pro-actively monitor for opportunities in which they can offer assistance to customers.
“Optus is focused on making our customers the centre of everything we do and this win is a great step towards elevating the voice of our customers and providing them with the best possible experience,” Optus customer operations vice-president, Simone Gow, said.
Optus’ ongoing commitment to support Australian communities was also recognised with its ‘make cyber space a better place’ national campaign.
Together with Kids Helpline, Optus launched the campaign which featured education packs, ready-made lesson plans, projects and animated case studies aimed at assisting young people with the safe use of technology.
“Connecting people is what we do best and we are proud to be recognised for the cyber safety education campaign which helps ensure young Australians connect and communicate responsibly while enjoying all the positive benefits of technology,” Optus corporate and social responsibility manager, Helen Maisano, said.