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Productivity in the workplace connected to IT consumerisation: Study

Productivity in the workplace connected to IT consumerisation: Study

Joint study by Dell and Intel discovers link between IT and productivity

Workplace productivity can be improved through the empowerment of employees through technology and mobility.

The discovery comes the way of The Business Perspective and Research Summary from the Evolving Workforce Research program, a joint multi-year research initiative by Dell and Intel into IT consumerisation and how dependent it is on an open-minded approach at organisations.

The study found that the consumerisation of IT, such as greater employee input in IT provision, bring-your-own-device (BYOD) initiatives and workplace flexibility, were seen by business leaders as a way to boost employee productivity and loyalty.

According to Dell CIO, Adriana Karaboutis, the combination of a workforce that is “increasingly tech-savvy” and companies that have “everything to gain” from IT consumerisation is changing the existing perception of the workplace.

“Companies are realising that by enabling employees to work from a location of their choice using their preferred technology, they are taking one of the single most important steps in motivating business productivity,” she said.

Despite the productivity opportunities that may be presented through a greater flexibility in employee technology choices, the study also highlighted security challenges and threats as some of the challenges that organisations may be faced with.

“As the report outlines, greater choice in technology and IT decisions gives rise to concerns around established workplace security protocols, namely security risks such as hacking and data loss,” Karaboutis said.

The other key discovery in the study was that transparency and trust are important in establishing workplace balance.

Employee transparency regarding IT decisions has the potential to create a challenge for management if any aspects of a company’s IT consumerisation policy are hidden from employee view.

“However, business leaders agree that being transparent with employees helps build trust,” Karaboutis said.

“It also goes a long way in harnessing the productivity that businesses seek from new technologies and devices.”

The Evolving Workforce project began in October 2011 with the Expert Insights report that focused on future trends, and was later followed by the Workplace Perspective report, which summarised the findings of a global survey.

The Business Perspective and Research Summary is the third and final report in the research series.


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