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Citrix Online invests in Aussie data centre to support growing market

  • 13 October, 2005 12:50

<p>Citrix Online invests in Aussie data centre to support growing market</p>
<p>Ensuring standard of world class performance for ANZ customers</p>
<p>Sydney – 12 October 2005 – The Citrix Online Group of Citrix Systems, the global leader in access infrastructure solutions, has invested in a data centre in Australia to provide enhanced high-speed, secure performance to its expanding base of customers in Australia and New Zealand. Citrix Online currently has over 100 corporate customers across the region accessing its suite of web-based remote-access, support and online meeting technologies including Citrix GoToMyPC, Citrix GoToMeeting, and Citrix GoToAssist.</p>
<p>As well as servicing Australian and New Zealand customers, the centre will also be the secondary ‘hub’ for handling sessions generated in south-east Asian countries. The data centre is designed to be fully redundant to cater for all worldwide sessions, acting as a backup in the unlikely event of downtime in one or all of Citrix Online’s other four data centres.</p>
<p>H.R Shiever, managing director: Pacific, Citrix Online, said the data centre represents a significant investment into the Australian and New Zealand markets, both in terms of fixed costs to establish the centre and ongoing bandwidth costs.</p>
<p>“Our market in Australia and New Zealand is growing rapidly, especially as broadband penetration increases and people become more familiar with web-based access technologies. We established this centre is to ensure our standard of providing customers with world-class performance continues as we expand,” he said.</p>
<p>Citrix Online is partnering with hosting provider Euinix to establish the centre using ISPs Teleglobe, Telstra and Comindico.</p>
<p>Citrix Online was recently named by IDC as the emerging global leader of the remote access services market and the vendor best poised to capitalise on opportunity within the sector. The DC report[1] noted that Citrix Online’s web-based remote access program, GoToMyPC, has a competitive advantage in having three data centers, which ultimately ensures faster processing of information for the end-user. In addition to the center in Australia, Citrix Online has also opened a center in Los Angeles since the report was published. .</p>
<p>Gartner also forecasts rapid growth, recently estimating that the web conferencing and team collaboration software market will soar to $1.1 billion in the Asia Pacific region by 2008.</p>
<p>“Our products are popular because people can easily and quickly connect remotely using a very secure and available service. We opened this data centre to guarantee this experience for our current and future customers, especially given projections of customer growth in the Australasian remote-access market,” said Mr Shiever.</p>
<p>Citrix Online offers three web-based remote access products:</p>
<p>- Citrix® GoToAssist™: A secure, on-demand, online technical-support solution that enables businesses to remotely assist their customers or employees via shared screen, mouse and keyboard control without the need to install software on the user's computer. Citrix GoToAssist is designed for contact centres and help desks, particularly in the technology, banking and finance, healthcare and IT services verticals.</p>
<p>- Citrix GoToMyPC®: A Web-based remote desktop access service that enables consumers and corporate employees to work on their PCs from any Web browser.</p>
<p>- Citrix GoToMeeting®: A Web-based service that enables individuals and organisations to collaborate, present information and demonstrate products through secure online meetings. Users are entitled to unlimited meetings for one flat fee, enabling businesses to be able to budget for meetings without end-of-month “bill scare.”</p>
<p>Citrix Online sessions are all 128-bit end-to-end encrypted according to the Advanced Encryption Standard (AES), the highest security standard available. This means that at no time is the session de-encrypted within the data centre, as is the case with other service providers.</p>

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