Resellers with corporate customers looking to broaden their management reach to mobile users may want to check out new wireless management software from Hewlett-Packard.
HP last week partnered with three mobile device and services providers - Nokia, Tantau Software and Nextenso - to extend the reach of OpenView to manage wireless application protocol (WAP) servers and portals. The partnerships will let users view existing IP network activity as well as performance and availability information for their WAP servers from a single console.
HP follows competitors Tivoli Systems and Computer Associates (CA) into the wireless management market. Tivoli in June announced enhancements to its Tivoli SecureWay Policy Director to help companies control access to personal data accessed through WAP devices. And CA in April partnered with American Mobile Satellite to give Unicenter users wireless management capabilities.
HP has developed smart plug-ins (SPI), software agents that tap applications or devices for performance data and send it to the OpenView management platform to be used with WAP servers and portals. In the wireless scenario, an SPI is installed on the WAP server, where it monitors and then delivers performance, response time and availability information to the OpenView VantagePoint Operations (VOP) software. VOP software correlates that data with all events from network devices, systems, databases and applications to let network managers see how the network and WAP environments are working together. Tools in the VantagePoint family can also adjust how much data they collect from software agents distributed around a network, so if a problem is detected, they can start collecting more data.
With the data fed from the WAP server and into OpenView, customers can track the number of wireless users accessing the network and the service levels they are receiving. Users can then set thresholds for response time and receive alerts when those thresholds are not met or when the network is not available to mobile users. The software can also help network managers pinpoint bottlenecks or problems with the WAP server.
The Nokia SPI tracks availability, performance information and service reporting from the Nokia Active Server. It monitors processes and six log files to deliver server status, bearer status and average network response time. Tantau customers would opt for the SPI that works with the company's Wireless Internet Platform WAP Server. And those who use France's Internet application portal vendor Nextenso's software should go with the SPI that works with Nextenso's SNMP-based interface for wireless users.
ProactiveNet is HP's most aggressive competitor in this market, and Concord Communications offers similar modules for monitoring specific applications.
Pricing has not yet been determined. The Nokia SPI is available from HP as a free download at www.openview.hp.com/products/smartplugins/vpspis/documents/product_html-242.asp. The Tantau SPI will be available through HP in February, and the Nextenso SPI will be available from Nextenso by year-end.