Risk management software vendor, Risk Decisions, has appointed David Merchant as A/NZ business development manager.
Based in Sydney, Merchant will maintain the vendor’s existing business in its traditional markets, while developing new customer relationships from both a customer satisfaction and growth perspective.
He will be spending time understanding who Risk Decisions’ customers are, how they use the software, and the business benefits they have gained locally.
Merchant’s first goal is to develop a network of associates to establish Risk Decisions presence across the A/NZ region.
“Considering that A/NZ is a large territory, I will be looking for suitable partners in Western Australia, South Australia, and New Zealand, for example, while I focus on the east coast,” he said.
The challenge will be concentrating on key opportunities and not being distracted by lesser ones, according to Merchant. He said that his interest is in customers who have serious issues to be addressed.
Merchant joins Risk Decisions with over 25 years of experience in the IT industry within the UK and Australia. He has been in areas of performance and business management software for over 12 years.