VHA appoints new CEO, reiterates roadmap focus

VHA appoints new CEO, reiterates roadmap focus

Morrow to replace Dews, and focus on network investment and customer service


Bill Morrow has been appointed as CEO of Vodafone Hutchison Australia (VHA), with the role of chairman to be taken over by Hutchison Whampoa managing director, Canning Fok.

The telco’s current CEO, Nigel Dews, who has held the position since the 2009 merger, will be moving to a senior role within Hutchison Whampoa, and reporting to Fok.

“Morrow is an outstanding industry leader and is well-placed to drive growth,” Vodafone Group CEO for Africa, Middle-East and APAC, Nick Read, said.

To accompany the announcement, VHA has reiterated that it will be focusing on improving its network, with further substantial investments to be made in addition to the $1 billion spent since 2009.

The telco predicts that a new 850MHz 3G network for wireless data will reach 1500 sites by Q3 2012.

Additionally, VHA plans to expand on its 24/7 Care call-back service capabilities, and well as extend support times for its social networking, online customer forum, smartphone self-care application, and in-store service initiatives.

In terms of financing for growth, VHA has announced refinancing arrangements which include a five-year $1.7 billion loan facility to fund spectrum licence renewal and network investment, as well as plans to invest in 4G mobile services.

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