An open mindset will enable businesses to realise their “ideal Cloud,” according to VMware products and solutions senior manager, Michael Warrilow.
Warrilow spoke about the changes and benefits that come with virtualisting at Gartner’s 2012 APAC IT Infrastructure, Operations and Data Centre Summit in Sydney.
To illustrate how the Cloud has the ability to change businesses, Warrilow referred to the traditional customer experience that typically consisted of paper and web pages, narrow and specific information flows, as well as overall narrow context.
“With the Cloud, you have the ability to move to a real-time environment, broad information flows that are intelligently combined, and make use of mobile and social,” he said.
The traditional employee experience can also shift from a "desktop-centric" approach that is heavily focused around documents and email, to a “stream-centric” one that utilises social networking and mobility for stronger collaboration and flexibility.
Warrilow sees IT transforming in three areas, with desktop experiencing front-end changes in a “post-PC era,” legacy applications turning into new frameworks and data, and back-end infrastructure making the leap to Cloud suites and managed services.
“The modern datacentre is going virtual,” he said.
“We are seeing organisations in A/NZ with operational effort now less than 50 per cent and shrinking.”
Warrilow admits that adopting a new Cloud architecture and operating model is not an easy thing to do, but it has the ability to bring added benefits for organisations and their business goals.
“What is static and location-bound can become elastic and mobile with a $100 workload per year infrastructure,” he said.
He also pointed out that if manual operations turn into intelligent policy management, 10,000 VMs can be overseen by a single administrator with only ten seconds to provision.
Potential candidates identified for the Cloud include elastic and seasonal workloads, training and remote education, and demonstrations.
According to Warrilow, VMware is enabling the transition to the Cloud though Hypervisor, cluster and hybrid Cloud transformation so that businesses can run diverse workloads, re-define hardware and software boundaries, and have effective policy management respectively.
However, Warrilow warns that traditional IT management just does not cut it with the Cloud anymore.
“Business agility suffers when services and assets are tied together in complex, brittle, vertical stacks that are hard to change and manage,” he said.
“In order for IT to be able to keep up with the speed of business, a Cloud management approach where service components are abstracted and sourced from dynamic resource pools, with horizontal layers loosely bound into services, is needed.”
For VMware, it essentially comes down to bringing IT together as a whole to deliver IT as a service.
“IT needs to be run like a business to ensure cost-effective business agility,” Warrilow said.
“Source, deliver and manage services to the business based on an understanding of cost, risk, compliance and business value."