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Study: Tech-savvy youths play dumb

Study: Tech-savvy youths play dumb

Almost half of people aged between 18 and 34 will pretend they lack IT skills to avoid becoming ‘the tech support guy’

Tech-savy young adults will avoid being harangued by family and friends for IT help by downplaying their tech skills, according to a Newspoll study.

The study was commissioned by Perth-based ISP, iiNet.

According to Newspoll, 49 per cent of Australians aged between 18 and 34 have been asked by loved ones to aid in issues associated with technology but one-third of them feign ignorance to avoid becoming the designated tech support person.

This number drops down to 26 per cent with people aged between 35 and 49.

Those that downplay their tech skills are more likely to be men than women, the study claimed.

“Most of us have been in a position where a family member or friend has relied on us for ongoing help with email or troubleshooting, but you can’t blame people for getting a little tired of the expectation they will always be there to help,” iiNet chief customer officer, Maryna Fewster, said in a statement.

iiNet has launched its ‘IT help on wheels’ service, the BoBsquad, in the East Coast late last year.

The BoBsquad can be called out to solve IT and Internet related problems for a fee.

The ISP will also hold educational programs to teach people basic computer and Internet skills at its Perth headquarters throughout the year.

iiNet acquired South Australia-based ISP, Internode, in December 2011.


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