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Westpac outsources to EDS

Westpac outsources to EDS

Westpac Banking has selected EDS as the preferred partner to manage the bank's mortgage processing operations, located in Adelaide.

Westpac said it will continue negotiations with EDS, with a view to finalising the 10-year agreement by October.

Under the proposed agreement, the bank will outsource the processing and servicing of mortgages, while retaining control of the centre's sales, credit and collections functionsWestpac said the centre's staff, 1200 in all, would be offered positions with EDS on terms that are comparable to their current terms and conditions at Westpac.


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