Services briefs: IBM, Intel, Amex

Services briefs: IBM, Intel, Amex

Server sales slow

IBM won global server market share in 2001, although hardware sales slowed for all major vendors, according to a recent study from Gartner. IBM and Dell Computer were the only two companies able to gain ground in worldwide server sales among the top five server vendors. Including both Unix and Intel servers, IBM upped its share of server revenue from 25 to 29 per cent year-on-year. Dell also recorded a slight improvement to take 6.4 per cent of overall server revenue, up from 6.3 per cent the year before. IBM claims a resurgent mainframe server business helped bolster sales in an otherwise depressed market.

Intel to clock the Web

Anticipating the emergence of new applications that will be delivered over the Internet as services, Intel has detailed a tool it plans to release for testing the performance of these new applications on its chips. Later this year, the company will release a tool called the VTune Enterprise Analyzer, which will allow developers to test the performance of these new Web-based applications, known as Web services, as it sends and processes information across the Internet. Developers would use the VTune Enterprise Analyzer to diagnose the various interactions that take place between the components of a Web service.

Amex outsources to IBM

American Express has signed a $US4 billion, seven-year contract with IBM's Global Services unit, which will assume management of nearly all of American Express's IT operations. Around 2000 American Express IT employees will be offered comparable positions at IBM as part of the technology operations transfer, which takes effect on March 1. About 100 employees will remain with American Express to oversee the company's IT strategy. American Express estimates that it will save several hundred million dollars over the life of the contract, which carries extension options.

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