NetStar Networks is putting the finishing touches to a $400,000 Internet protocol telephony installation at the State Library of Victoria, the first government site to replace its traditional PABX system with a full IP network.
The State Library, which previously leased its PABX system from Telstra for $108,000 a year, explored several options including a hybrid PABX solution before settling on the pure IP system.
Ian Patterson, technology services division manager for the State Library of Victoria, said much of the PABX annual expense was devoted to additions, moves and changes to the network. Using the IP network, many of these functions will be automated, which Patterson expects to result in significant cost savings.
"We plan to own the system outright in two years, which will save a significant amount of money in both the short and long term, considering we will not have to spend any further money on telephony infrastructure," he said.
Michael Burt, NetStar's business development manager, said the implementation would set the platform for future IP usage and directions in government.
He said the project proves NetStar's ability to manage tight deadlines as well as the implementation of technology in a project of some magnitude.
Partnering with Cisco, NetStar broke with tradition and took the role of prime contractor at the State Library. Burt said the two companies worked closely in ironing out bugs that arose in Cisco's software.
"IP telephony is only as good as the network it's on, so we made sure the network platform was redundant and resilient," he said.