PeopleSoft flirts with channel opps

PeopleSoft flirts with channel opps

Customer relationship management vendor PeopleSoft has denied any intention of developing a reseller channel, despite using a recent partnership with Fujitsu to open new markets for its recently launched PeopleSoft 8 package.

David Webster, managing director of PeopleSoft Australia and New Zealand, said the vendor will continue to strike partnerships where it makes sense, as it has always done.

"This is not the beginning of a strategy to put all our services through a channel," Webster said. "Fujitsu has identified CRM as an important sector to be in and have added PeopleSoft 8 to its portfolio."

However, Fujitsu staff will be undertaking extensive training in the implementation of the product and will in time develop their own standalone capability.

"This is very much a joint go-to-market," said Webster. "It will open up some new opportunities for us."

Meanwhile, Webster played down rumours that PeopleSoft is attempting to push down into the mid-market without the channel. While it is a space in which PeopleSoft has set its sights, the vendor has a long road to travel in terms of altering its business processes to service the associated needs.

"Technologically we're ready for the mid-range space but right now we're in understanding mode. It may come onto the agenda for next year," said Webster.

If it does make the 2002 game plan, he said the possibility of adopting a channel model has not been ruled out.

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