IT BUSINESS: The latest from Avaya, FaceBook, Sophos and Wavelink

IT BUSINESS: The latest from Avaya, FaceBook, Sophos and Wavelink

Appointments, strategic partnerships, gaming changes and more

LifeSize and Jabra sound rated ‘Avaya compliant’

Avaya has granted compliance to specific products from its DevConnect program partners, LifeSize and Jabra.

As members of the DevConnect program, LifeSize, and HD video collaborator, and Jabra, a hands-free communications solutions supplier, handed their products to the Avaya Solution Interoperability and Test Lab.

The LifeSize Passport and Express 220 and Jabra Speak 410 were approved for compatibility with Avaya Aura Communication Manager and Sessions Manager, when used with one-X Communicator software.

By implementing products into already existent infrastructure, LifeSize and Jabra aim to offer efficiency and performance, while reducing complexity and cost. This strategy allows for quick integration.

Avaya developer relations vice-president, Eric Rossman, said, “By participating in Avaya’s compliance testing program and committing to open standards, development partners... are helping businesses get more out of their network investment.”

The LifeSize Passport and Express 220 are flexible video communications devices that offer 720p and 1080p HD video quality.

Jabra’s Speak 410 USB Speakerphone is built to optimise call management. The device is ideal for one-on-one and small-group conferencing when paired with Avaya’s one-X Communicator.

FaceBook gaming changes

FaceBook is increasing games interaction with the implementation of a ticker which displays a stream of friends’ activities.

The ticker shows which friends are playing what, as well as their personal scores and achievements, allowing users to keep track or join in.

To account for personal privacy, FaceBook has allowed users to monitor their own information output by selecting which activities they want their friends to see, and what they wish to hide.

The system has received its share of flak, with complaints about information flooding, and the inability to disable friends’ activity for those who are not interested. On the other end of the spectrum, there is a lack of desired information and an influx of preference for the previous story system.

Alongside the ticker, FaceBook has increased game space by providing a full screen options for selected games (with many yet to be implemented).

Applications and games can now also be bookmarked, appearing separately on the home page.

Sophos credits B Technologies as partner of the year

Sydney-based business solutions company, B Technologies, is IT security and data protection company, Sophos' Australian small business partner of the year.

Sophos Australian channel manager, Julie Malcolm, said, “B Technologies has a growing reputation in the industry for its expertise and commitment to customer satisfaction through its service delivery.”

B Technologies has been a Sophos Gold Partner since 2009 and has worked closely with Sophos in its support work.

Wavelink upgrades Digium Switchvox to 5.1

Digium Switchvox has been upgraded to include FMC, thorough monitoring and administration, additional APIs and a new GUI

Business IP, wireless, communication, network security and access solutions distributor Wavelink has implemented an upgraded version of its Digium Switchvox.

The 5.1 version provides fixed mobile convergence (FMC) and further integration with third-party business applications into its full-featured voice over IP (VoIP) unified communications (UC) solution designed for SMBs.

Digium Switchvox product line director, Tristan Barnum, said, “Combined with a refreshed user interface that makes management simpler and fasters, Switchvox also has a more powerful FMC solution. We’ve created more APIs that allow you the flexibility you need to integrate with the software you already use to drive your business.”

The 5.1 improves compatibility, enabling pairing with six of any type of phone with Switchvox, allowing more flexible call routing, recording, and transfer regardless of location.

Switchvox 5.1 enables detailed call queue reports and logs for thorough monitoring. It includes checking call history, altering call rules (routing and forwarding) and access to company directory and email response. It also has a new GUI which simplifies configurations allowing efficient administration.

The Digium Switchvox 5.1 is a free upgrade for existing subscribers.

Follow Us

Join the newsletter!


Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags FacebooksophosAvayawavelinkjabralifesizeB TechnologiesDigium Switchvox

Show Comments