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“If I need you to be a channel account manager, and I say ‘this is how you do it,’ chances are you’ll hate it,”

With that comes a requirement for trust, and Distribution Central does trust its employees. Its monthly meetings provide staff with highly sensitive business data, and the company has not - to date - had that information leaked. It also offers plenty of training and support to everyone on its payroll, developing skills that continue to benefit the company if the staff member does decide to leave his or her position, Verykios claimed.

“Most people when they move on, they move on to someone that can help us; a reseller or a vendor,” he said. “We’ve only had two people move to competitors. What we like to do is realise we can grow a person to a point where they outgrow their position, or even Distribution Central, and we find them jobs.”

Of course, Distribution Central also prides itself on promoting internally where possible.

Opportunities for career advancement are a big priority for workers in IT organisations – it’s a point that the multinationals on the Best Places to Work list take special pride in.

“At least a quarter of our positions are fi lled through internal transfers and promotions,” McAfee HR director, Asia Pacifi c, John Francois, said. “We’re a successful organisation and I think success breeds success. People want to be associated with our organisation, and we do a pretty good job of balancing the corporately-driven results that we need to achieve, and integrate them nicely to people’s individual plans and what they need to achieve.”

Being able to individualise and personalise the work experience is something that the multinational corporations do need to grapple with. McAfee’s answer is its ‘random acts of recognition’ cards – small Westfi eld gift vouchers or movie tickets than people can give co-workers on the spot for a job well done.

And McAfee also provides its staff with a truly glamorous working environment – from the elegant water fountain in the lobby to the bright, airy views of North Sydney, McAfee occupies the top fl oors with its branded building with style. It’s also open plan another of the rare common traits that the top organisations share), with managers desks facing inwards rather than at the scenery. It’s a subtle reminder than management is always available to the staff.


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Tags brwmcafeejunipernick verykiosdistribution centralMark IlesJohn Francois

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