Media releases are provided as is by companies and have not been edited or checked for accuracy. Any queries should be directed to the company itself.

FileNet delivers first Email Management solution designed to improve business processes and reduce compliance risks

  • 19 January, 2005 14:43

<p>SYDNEY—January 19, 2005—FileNet Corporation, the leading provider of Enterprise Content and Business Process Management solutions, today announced the general availability of FileNet Email Manager, a new FileNet P8-based suite that helps organisations easily capture, organise, monitor, retrieve, retain and share email content for improved decision-making processes and adherence to regulatory compliance requirements.</p>
<p>Forrester Research predicts the worldwide email message archiving market will grow from $US197 million in 2003 to a peak in 2006 of $US994 million with a compounded annual growth rate (CAGR) of 38 per cent for the period 2003 to 2008. Forrester estimates the email message archiving market in 2004 was $432 million.</p>
<p>FileNet Email Manager is designed to help organisations to manage the growth in corporate email and support their need to comply with government regulations for managing email as business records. FileNet Email Manager is the first solution that is designed to make email content an active element of an organisation’s business processes while helping to simplify and automate the declaration of email messages as business records.</p>
<p>FileNet Email Manager’s rules-based technology takes an intelligent approach to determining the value of an email’s content. Rather than simply storing every email, FileNet Email Manager applies predetermined business rules at the server level to automatically assign the proper lifecycle criteria, enabling the automated enforcement of compliance with limited user interaction or user-related errors.</p>
<p>An estimated 35 billion emails are generated every business day, up from 10 billion emails daily just five years ago. Employees use email for communication and as a workflow tool to track decisions, request approvals, or to collaborate on documents. Business decisions, official memos and other valuable records encapsulated in email messages provide a record of business transactions.</p>
<p>Today, many organisations implementing storage-based email management strategies can actually increase organisational and compliance risks by creating a “digital landfill” where these records are stored, but not always easily found or disposed of. This approach also fails to address the potential for return on investment gained from leveraging email content in driving business processes.</p>
<p>According to Forrester Research’s September 2004 research note titled ‘Message Archiving Becomes Part of ECM and Storage’ – “the message archiving market is on a path of transition from standalone solutions to integrated message archiving and records management (RM) products.” The report also states, “integration with an ECM universal content repository reduces the number of repositories an enterprise must manage, and makes it easier for firms to implement RM policies consistently. Message archiving and RM will merge to the point where a single solution is used to manage all forms of records - whether they are documents, transactions, or messages.”</p>
<p>FileNet’s Managing Director Australia and New Zealand, James Rae, said: “We believe email management and related corporate compliance needs are best addressed through a combined enterprise content and business process management solution. Applying a storage-only approach to the problem can be a costly proposition that overlooks the true business value available from email content. We believe FileNet Email Manager is the only solution with the ability to leverage an organisation’s records and business process management investment. It does so by placing email content in the context of business processes and, at the same time, reducing the risks associated with the enforcement of records policies through a tightly integrated records management solution.”</p>
<p>Complements FileNet Records Manager Suite</p>
<p>Like FileNet’s Records Manager suite, FileNet Email Manager is a component of FileNet’s P8 ECM platform and enables a tight coupling of email content with business-critical applications. FileNet Email Manager selectively captures email content as defined by predetermined business rules based on the properties of the email itself. This email content can include shared documents, contracts, project files, or messages that initiate business processes in FileNet Business Process Manager suite.</p>
<p>FileNet Email Manager is a server-based email management solution that integrates with popular corporate email systems like Microsoft Exchange and Lotus Notes mail servers and desktop applications such as Microsoft Office.</p>
<p>About FileNet</p>
<p>FileNet Corporation (NASDAQ: FILE) helps organisations to make better decisions by managing the content and processes that drive their business. FileNet’s Enterprise Content Management (ECM) solutions allow customers to build and sustain competitive advantage by managing content throughout their organisations, automating and streamlining their business processes, and providing the full spectrum of connectivity needed to simplify their critical and everyday decision-making.</p>
<p>FileNet ECM solutions deliver a comprehensive set of capabilities that integrate with existing information systems to provide cost-effective solutions that solve real-world business problems.</p>
<p>Since the Company’s founding in 1982, more than 4,000 organisations, including more than three-quarters of the Fortune 100, have taken advantage of FileNet solutions for help in managing their mission-critical content and processes.</p>
<p>Headquartered in Costa Mesa, Calif., with offices in Sydney, Melbourne and Canberra, the company markets its innovative ECM solutions in more than 90 countries through its own global sales, professional services and support organisations, as well as via its ValueNet® Partner network of resellers, system integrators and application developers. Visit FileNet's Web site at, or call (02) 8224 09900.</p>
<p>Safe Harbor Statement under the Private Securities Litigation Reform Act of 1995: Safe Harbor Statement under the Private Securities Litigation Reform Act of 1995: : This release may contain forward-looking statements that involve risks and uncertainties, including statements regarding the anticipated benefits of FileNet Email Manager suite. Words such as "anticipates," "expects," "intends," "plans," "believes," "may," "will" and similar expressions are intended to identify forward-looking statements. Among the important factors that could cause actual results to differ materially from those in the forward-looking statements are unforeseen difficulties related to the integration and inter-operability of FileNet’s products, FileNet's ability to develop, complete, introduce, market, distribute and gain market acceptance for its products and technologies in a timely manner; unforeseen technical difficulties related to the development and optimization of FileNet’s products; announcements of technological innovations, new products or product enhancements by FileNet or its competitors; general market conditions; and other factors detailed in the FileNet's filings with the Securities and Exchange Commission, including its recent filings on Forms 10-K and 10-Q
Note to editors: FileNet is a registered trademark of FileNet Corporation. All other company or product names referenced in this release may be trademarks or registered trademarks of their respective owners.
# # #</p>
<p>Media Contacts
James Rae David Frost
FileNet Corporation PR Deadlines
Phone: 02-8224 9900 Phone: 02-4341 5021</p>

Most Popular