CA Technologies is focusing on delivering new solutions to balance the risks and challenges associated with cloud technology, according to its chief technology architect, Trevor Bunker.
Bunker made his comments during the plenary keynote session of the core cloud capabilities at the CA World Expo 2011 in Sydney.
The aim of the session was to show how organisations progress and sustain their businesses through the adoption of cloud technologies.
According to him, businesses should adopt a strategy or approach based on the three pillars of cloud strategy.
“How you safely use external products and services and how you ensure that you capture and govern your data is key. Also, you need to question how you deliver the product to create a seamless lifecycle of data services – how do you work with customers and solution providers together to produce those solutions?” he said.
He added that businesses should transform their internal structured environment to adopt virtualisation, automisation and security management.
Service providers can help businesses transform the operational absence within the environments to create a seamless lifecycle of product services.
Bunker offered some customer examples. For instance, one of the challenges that global hospitality company, MGM, faced was the complexity of consolidating its newly adopted virtualisation system.
For Fujitsu, the challenge was delivering to customers the self service experience of its Infrastructure as a Service (IaaS) cloud services.
The company had issues with delivering the online experience.
From a security perspective, financial institution within the Asia-Pacific region, DBS bank, required an efficient system when it moved its transactions online.
Collaborating with CA Technologies enabled it to include real time analysis of its data, minimise risk and leverage data.
Qantas also had a challenge over the years of having 34 international websites around the world supporting its various applications.
It required a system to consolidate all the applications and deliver reliability and assurance for customer real-time experience.
When it comes to governance, Telstra spends more than $4 million in projects every year.
It worked with CA technologies to track and understand the demand of resources in its projects as it progresses. The result was its project delivery on time and on schedule.
As such, Bunker concluded that to counter issues deriving from the cloud infrastructure, service providers such as itself, should adopt new strategies in delivering solutions for their customers.