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Telstra considers outsourcing back-end admin jobs overseas

Telstra considers outsourcing back-end admin jobs overseas

Around 160 internal Telstra staff would be affected if plan goes through.

Telstra is weighing up a proposal to outsource some of its administrative back-end jobs overseas.

According to the telco’s spokesperson, this would affect 160 Telstra staff along with some workers hired through external companies. According to a report by The Australia, around 300 jobs would be taken over by third-party workers in India.

“We regret employees may be affected by these proposed changes and if the proposal goes ahead (subject to staff and union consultation) we will do all we can to minimise this impact,” the Telstra spokesperson said in an email.

Telstra may choose to redeploy some staff, offer redundancy packages that are “among the most generous in the industry” with up to 80 weeks pay.

In October 2010, Telstra flagged plans to deploy a company-wide simplification strategy which would cut 950 workers from its workforce. The telco subsequently shut down its NSW call centre and downsized its Victoria call centre in Ballarat with some of the work to be sent offshore.


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