Motorola Solutions to become fully fledge service provider

Motorola Solutions to become fully fledge service provider

Business communications vendor plans to offer non-product attached services through its channel partners.

Communications vendor, Motorola Solutions, will be adding to its service provider credentials as it gears up to offer services that are not attached to its own products.

Motorola Solutions began trading as a separate business to Motorola Mobility in January. It deals exclusively with business communications for the government and enterprise space.

Previously, the vendor offered services attached to its products sold. Not only is Motorola Solutions expanding the range of product attached services, it is branching out to offer product-independent services as well which will be sold through channel partners.

Global Services is the name of the new offerings.

The move, according to the vendor, was motivated by market demand with an increasing number of customers demanding adjacent services that are not necessarily part of Motorola Solutions repertoire just yet.

While details were light on the range of new services Motorola Solutions plan to offer, the goal is to integrate multi-service and multi-vendor technologies into solutions for customers.

Services make up 25 per cent of the $8 billion business worldwide and it is a strong part of Motorola Solutions in Australia, according to the company’s local managing director, Gary Starr.

“We are all about helping organisations mobilise their workforces and everything we do relates to that,” he said. “Invariably that involves some sort of planning, design, integration, support as well as management of networks and devices.

What we have seen in the past couple of years is a growing opportunity for us in that space with our partners.”

The vendor’s already sell its product-based services through the channel so this is a natural fit for partners, Starr said. Motorola Solutions will unveil the new services in the next 3-6 months.

Starr also flagged the vendor’s intention to hire more staff as Motorola Solutions invest more into the local services business.

Last month the vendor detailed plans to bring in a new channel program to unify its radio, wireless and enterprise technology segments.

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Tags MotorolaMotorola SolutionsGary Starr

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