CallTime will operate as part of the Interactive’s sales and services organisation in A/NZ. Headquarters for the combined operations will be in Sydney.
Interactive Intelligence group founder and CEO, Dr Donald Brown, said the acquisition was part of its strategy to accelerate growth in specific regions.
“CallTime has been our largest revenue-producing reseller in Australia and New Zealand for the last three years,” Brown said. “Following this acquisition we’ll have approximately 30 experienced employees to take better advantage of the largest customer opportunities in the region, while providing channel support.
CallTime has been operating from offices in Sydney, Melbourne, and Auckland serving nearly 50 customers, including brand-name companies in the financial services, health care, insurance, non-profit, retail, and telecom industries.
The reseller has been selling Interactive’s software suite since 1998.