Following the January release of Microsoft Dynamics CRM Online in Australia, eSavvy, a cloud CRM provider, has recorded 1600 percent year-on-year licence growth.
eSavvy was one of the first partners with a production customer on the new CRM Online service when it launched in January, and since then has seen its sales increase and demand expand rapidly.
“I would attribute eSavvy’s success to a combination of a great core product in CRM Online, eSavvy’s highly experienced team that has worked on hundreds of CRM deployments, and our flexible sales model that focuses on the business needs of the client,” eSavvy managing director, David Goad, said.
“eSavvy is well respected in the Microsoft channel and sought out by clients, with a large portion of our business coming from direct referrals.”
The popularity of CRM Online in the Australian market has not only helped eSavvy grow as a business, it also enabled the company to be recently certified as a Microsoft Gold Customer Relationship Management partner.
In terms of CRM seats sold, half of eSavvy’s business is currently attributed to CRM Online, but Goad is confident that following the closure of a few upcoming deals, the share of CRM Online could be expanded further.
“Next year I expect eSavvy’s business to be at least 75 per cent CRM Online,” Goad said.
With a flexible deployment model and user friendly interface, CRM Online has been top rated by several leading analysts and grabbing market share quickly.
“If you are a potential Microsoft channel partner, you’ll want to get involved quickly with what promises to be one of the most dominant CRM solutions in the years to come,” Goad said.