Services Briefs: Alphawest, databases, CRM

Services Briefs: Alphawest, databases, CRM

Alphawest accepts HDS

Solution 6 services subsidiary Alphawest 6 has signed on as a reseller of Hitachi Data Systems' line of enterprise storage solutions. The services company will now sell midrange storage solutions such as Hitachi's Freedom Storage 9200 alongside large storage products supplied by Sun Microsystems. Alphawest 6 managing director Garry Henley said he was particularly impressed with the speed, reliability and scalability of Hitachi Data Systems' SAN (storage area network) offerings. He also expressed enthusiasm for HDS's pricing scheme and adherence to open standards. The Alphawest 6 subsidiary is currently being offered for sale (ARN, May 22, p1) after posting consecutive, albeit small, losses for its parent company.

DBs heading for $US20bn

Despite the setbacks caused by last year's tight economic environment, worldwide sales of relational and object-relational database management systems (RDBMS) are poised to surge once again, growing to a $US20 billion market by 2006, according to an IDC report. According to the US research, Microsoft thrived last year while Oracle's standing slipped somewhat, although it continues to be the market leader. Microsoft's success was based on the fact that the company's RDBMS software is fairly low-priced, has strong reseller channels, and sells to the middle market, according to IDC.

CRM takes dedication

Customer relationship management vendor FrontRange Solutions has been bolstered by the opening of a new services company dedicated purely to the vendor's line of products. North Sydney-based Aaromba Technologies will provide installation, implementation, training and support for customers that have invested in FrontRange's two core products, Goldmine and HEAT. Aaromba will be headed up by staff that are familiar with the FrontRange product set.

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