Remote wiping capability now standard for Optus enterprise mobile fleet customers

Remote wiping capability now standard for Optus enterprise mobile fleet customers

The telco’s Mobile Device Management offering includes other tools to remotely manage an mobile devices for employees of larger organisations

Optus Business is integrating its Mobile Device Management (MBM) product set, which includes remote data wiping and device lock outs, as a free component to its mobile fleet offering to enterprise customers for added security.

This is because mobility is playing an increasing role in larger organisations.

In an Optus-commissioned report titled The Future of Work, IT and HR decision-makers from more than 320 medium to large organisations were surveyed; 56 per cent of IT respondents flagged plans to allow employees to use personal smartphones to access the corporate network in the next 3-5 years.

About 55 per cent will allow personal tablets to be used in their business.

Results from the report indicated the use of remote data wiping and lockout technology will rise from 40 per cent to 61 per cent in the next 3-5 years.

Optus’ MDM, developed by the telco’s third-party technology partners, features tools that allow for self-service provisioning portal that authenticates mobile devices on an enterprise network.

From Q3 of this year, the solution will come as a standard part of mobile fleet offerings for enterprise customers.

IT administrators are granted all security rights which lets them remotely block or wipe devices from the Web-based console if users breach IT policies.

With a number of personal devices set to permeate businesses, there is added concern over how organisations can ensure the security of their data and prevent information from getting into the wrong hands.

But there is the issue of the kind of access how businesses can do this on a device they don’t necessarily have ownership to. For organisations to have access to an employee’s personal device is risky business.

“One of the challenges of this is how we should handle bringing in personal devices around the security issue,” Optus Business director of marketing, Scott Mason, said.

This is a major concern over in the US but less so in Australia at the moment, he said.

With personal and portable mobile devices bringing more flexibility to workers, the Optus report encouraged IT and HR departments to work closely together to sort out efficient remote working policies.

“IT and HR are disconnected and have different views about how much flexible working is currently enabled in the workplace,” the report said. “It suggest there is a discord between policies being developed by HR teams and implemented by IT.”

To flesh out its enterprise mobility portfolio, Optus has also expanded its Mobile Applications Partner Program network. The telco currently works with 15 partners on tailored business applications for mobile devices.

From July, the program will be formalised and Optus welcomes partners that can provide useful business applications to sign up.

“We will be committing financial and marketing support to partners that are selected for the program and will be inviting application developers and technology suppliers to apply from next month,” Mason said.

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Tags TelcoTelecommunicationsmobile solutionsThe Future Of WorkOptus BusinessMobile Device Management (MBM)

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