AWA will undertake responsibility for Teac’s customer call care management, field and workshop warranty repairs and spare parts sales and management.
By collaborating with AWA, the company aims to provide customers with quality value-for-money products.
Teac Australia CEO, James Phoon, said, “Our partnership with AWA assists us to present our brand in a manner that reflects our service delivery."
AWA has offices in Sydney, Melbourne, Brisbane, Adelaide, Perth and Newcastle, along with a regional network of more than 700 locations.
It services many top consumer electronic brands in Australia – including Panasonic and NEC.
Lately, the company was also appointed major local service provider for home entertainment vendor, DGTEC.