More work needs to be done in terms of assuring cloud standards and security from the vendor community, according to Department of Finance and Deregulation first assistant secretary, Glenn Archer.
At the CeBIT conference held in Sydney, Archer disclosed some of the top considerations that need to be addressed when it comes to cloud computing. He highlighted key areas such as privacy, security, market maturity and the critical nature of service level agreements.
Archer referred to research conducted by Longhaus, which suggested cloud vendors have some way to go to live up to the claims in their marketing material.
“We not only need to be safe but feel safe. We need the same sense of security in government, which isn’t there at the moment,” Archer said. “Cloud vendors need to more work. SLAs are critical when you’re establishing confidence that the vendor can deliver those expectations.
He stressed standards were also a critical factor.
“They’re how we agree on security practices, technology, how we craft our tenders and how we prepare the offerings. It also allows to feel protected against vendor lock in or failure, which we’ve seen happen recently. It’s also critical on how we integrate the solution,” he said.
“As the cloud matures and vendor community and governments agree on standards, our process will be much more strategic.
Archer also indicated improved access to broadband will help drive more growth and innovation.
“At the moment if you build clouds that have high amounts of data or low latency – that can be problematic,” he said.
He highlighted the opportunities for the government’s move into the cloud space wasn’t just about cost savings, functionality was a major factor.
“It’s incredibly valuable when you build a new service for a customer to leverage those tools that cloud vendors have already built,” he said.
“There’s been a lot said about cost savings, but this isn’t the biggest driver.
“I think there are many other opportunities for us – financial agility, the move from capex to opex is very exciting, not having to bid for large amounts of money or go through complex procurement cycles, long build and run cycles. The cloud provides a very simple model.”