CRM vendor, RightNow Technologies, has appointed Ted Bray as its latest vice-president for indirect sales (Asia-Pacific).
Bray will be responsible for managing company channel sales, driving revenue growth and facilitating partners to sell and support RightNow solutions across the region.
He will be based in Singapore.
Bray has been with RightNow since 2009. In his most recent role, he served as vice-president for the organisation’s global contact centre business division.
Prior to joining RightNow, he worked with Genesys Telecommunications as its Asia-Pacific director of voice solutions, also based in Singapore.
With more than 20 years of experience in contact centre and CRM leadership, he has a focus on delivering customer care solutions and has also served in executive leadership roles with Avaya, Edify, and AT&T.
Bray holds a masters degree in business administration from Kansas State University.