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Palm Hotsync blues

Palm Hotsync blues

Do palm handhelds zap PCs? Some Palm V owners think so and have sued the company. They claim that an electrical defect in Palm's HotSync serial port cradle has damaged their PCs' serial ports, and in some cases, their PCs' motherboards. At press time, Palm declined to comment, citing the pending lawsuit.

The trouble seems to arise in the combination of charging and syncing the PDA. To be safe, disconnect the power to the cradle while using the HotSync feature, and disconnect the serial cable when charging your Palm. Hop to PalmInfocenter.com at find.pcworld.com/13741 for links to discussions and lawsuit details.

Found a hardware or software bug? Tell us about it via e-mail at bugs@pcworld.com


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