Brisbane-based service provider Bay Technologies has won a global Microsoft implementation award for the second year running, several weeks after officially being certified as a Microsoft Gold Partner.
Bay Technologies again won the MEC2001 Award for the Best Use of Exchange 2000 Workflow. In 2000, the developer won the award for its work on a ministerial correspondence system for the Queensland Government's Department of Natural Resources and Mines. This year, it won for its work on the Civil Aviation Safety Authority's (CASA) national call centre.
Bay Technologies offers its customers an unusual business model, which was highlighted by the judges of the MEC2001 awards. It engages with customers that have already spent considerable amounts of money on Microsoft licensing, then develops customised workflow solutions on top of Microsoft's Exchange technology. This development is charged as a service and the customer has the option of paying additional services charges for maintenance of the system, but the end result includes no further licensing costs for the customer.
"The beauty of it is there is no per-desktop cost to this development other than what the customer has already paid for the Exchange client access licence," said John Brizee, Bay Technologies' managing director.
In September, Bay went from being a certified Microsoft Solution Provider Partner to a dual Microsoft Gold Partner in the categories of collaborative solutions and enterprise systems, acknowledging the developer's 10-year relationship with the vendor.
Brizee suggested the next challenge for the Microsoft-centric service provider would be to use its past experience with large transactional systems to integrate Microsoft-dominant desktop systems with the large HR and financial systems that more often tend to run on the Java Enterprise Edition (J2EE) platform. He said there would be some great opportunities in this area for the next 12 to 24 months.