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Integrated Research releases PROGNOSIS® IP Telephony Express

  • 20 January, 2005 13:05

<p>Addresses VoIP management needs for major growth market</p>
<p>Sydney – January 20, 2005 - Integrated Research, developers of PROGNOSIS Voice over IP (VoIP) and IP Telephony management solutions, today announced the release of a new suite of products specifically designed to manage VoIP deployments in multi-site, branch-office organisations such as banks, finance and insurance organisations, retailers, hospitals, travel agents and educational institutions.</p>
<p>The PROGNOSIS IP Telephony Express suite includes PROGNOSIS for CallManager Express and PROGNOSIS for Unity Express, designed to work with the leading IP telephony provider system to ensure optimal quality of service (QoS).</p>
<p>“The demand for VoIP in distributed organisations is expanding rapidly - in particular retailers and banks have now realised the benefits of leveraging their existing data network infrastructure to accommodate voice. This has created a situation where we’re monitoring voice, data, and their interdependencies,” said Kailem Anderson, product manager, Integrated Research.</p>
<p>PROGNOSIS IP Telephony Express is the only management solution to address the unique requirements of this rapidly growing market segment by providing a simple, out-of-the-box solution averting the need for specialist, branch-based technical personnel.
“While PROGNOSIS provides a simplified view at the branch-office level, it also offers serious, in-depth problem identification and drill-down diagnostic capabilities, allowing distributed VoIP deployments to be monitored and managed via a centralised network operations centre, or by a managed service provider.” adds Anderson.</p>
<p>This new offering positions Integrated Research extremely well to take advantage of the rapidly growing market for VoIP and IP Telephony, and consolidates Integrated Research’s global leadership position in this arena.</p>
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<p>About PROGNOSIS</p>
<p>PROGNOSIS is a suite of IP telephony management software products, specifically designed to address the key challenges of IP telephony life cycle management, including network-readiness assessment, pre-deployment assurance testing, and ongoing Day-2 management of Cisco CallManager, Cisco Unity, and Cisco AVVID infrastructure.</p>
<p>PROGNOSIS IP Telephony Express Suite has met the Cisco AVVID (Architecture for Voice and Video Integrated Data) Partner Program test criteria for interoperability with Cisco CallManager Express 3.2 and Cisco Unity Express 1.1.2.</p>
<p>The Cisco AVVID Partner Program sets criteria for interoperability testing by independent third parties and enable leading product and services firms to deploy innovative business solutions. The program provides enterprise customers with information regarding Cisco AVVID partner products and services that an independent testing facility has tested and found to interoperate with Cisco networking technology.</p>
<p>PROGNOSIS is used to manage many of the world’s largest IP telephony implementations in organisations such as Bank One, Bellsouth, Brigham Young University, Dimension Data, NCR, Lehman Brothers, and JP Morgan Chase.</p>
<p>About Integrated Research Ltd</p>
<p>Since 1988 Integrated Research has been a leading developer of real-time systems and application management solutions for high-availability distributed computing environments based on the proven PROGNOSIS architecture. The world’s largest bank, telecommunication company, stock exchange, computer hardware manufacture and ISP all rely on Integrated Research solutions – as do customers in over 50 countries. Integrated Research is a publicly listed company with offices in the USA, Europe and Australia.</p>
<p>Information about Integrated Research and its products is available at</p>
<p>Media Contact:
John Back
Kinetics Pty Ltd
+61 2 9976 6611</p>

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