Telstra human resources managing director, Andrea Grant, has quit her post.
She leaves the company on March 18. Grant joined Telstra in 2005 and the telco has yet to find a replacement for her soon-to-be vacant role.
Telstra human resources senior executive, Tracey Gavegan, has taken over the position in the interim.
The telco will continue to implement internal programs to better understand customer needs, according to Telstra.