Cloud-based contact centre technology provider, IPscape, has received an $825,000 government grant being offered under the Commercialisation Australia funding scheme.
The funding will be put towards market expansion activities to help propel IPscape into becoming a global player in the cloud contact centre market via international partnerships.
“The IPscape true cloud technology has the potential to make Australian contact centres more competitive and to reverse the contact centre employment trend offshore to onshore home-working,” Ipscape CEO, Simon Burke, said in a statement.
IPscape is proactively seeking telecommunications and system integration organisations in the Asia Pacific region that want to deliver true cloud-based, customer communication solutions to their clients.
It has offices in Sydney, Melbourne and UK.