NEC has introduced a new unified communications and collaboration (UC&C) architecture allowing UC functionality to be integrated into any business process application – across any device from the desktop, to smartphones and tablets.
It also allows social media content to be contextually integrated as part of a UC&C deployment bringing Twitter or LinkedIn updates into unified communications interfaces.
The new software architecture, which is based on open standards [SIP, XMPP, SSL, HTTPS, W3C Web services], is aimed at creating a more flexible, integrated and easy to deploy approach to UC&C.
The architecture creates a common interface across all devices and platforms, supporting Android, iOS, Windows 7 and Blackberry. It will also allow organisations to easily run hybrid telephony deployment models merging public cloud, community cloud, private cloud and on-premise environments.
Australian cloud deployments will be hosted from NEC’s Australian datacentres and backed up its datacentres worldwide.
NEC Australia manager for converged communications technologies, Mike Rose, said: “Unifying different methods of communications isn’t just about bringing the phone and email together, but should also be about bringing different devices, environments and locations together.
"That’s what this architecture is all about – making it easy to realise the benefits of UC&C in any environment and providing the flexibility to apply it to any application or business process easily and quickly.”