Networking giant, Cisco, has introduced Collaborative Professional Services (CPS), aiming to help partners build and expand their capabilities.
Some of the tools partners can access via CPS include assessment services, which are software tools to help analyse and collect data; guidance and development services that involves Cisco engineering resources to help review or create technology design and implementation plans; and practice accelerators, which helps partners design or expand a professional service practice.
Cisco senior vice-president of worldwide channels, Edison Peres, highlighted research conducted by analyst firm, IDC, which indicated professional services was growing at 13.5 per cent, almost double the growth rate of technical services.
“Professional services market opportunity is on the rise as technology is getting more complex. It's what differentiates partners and drives profitability,” Peres said. “This is the time to invest in building your [partners] professional services practice.”
Peres indicated three key ingredients that make up a good professional services offering involving people, process and intelligence.
CPS has been in the development process for three years and the vendor conducted more than 150 pilots. It covers all types of Cisco technologies from borderless networks to collaboration and datacentre and virtualisation architectures. It will also encompass cloud services later this year.
“This will help build their professional services in a quick and profitable way,” Peres said.
The announcement comes on the back of Cisco's new Cloud partner program, which also centres on professional services.
The vendor has also laid out special offering for partners based on WebEx Connect Instant Messenger and WebEx Meeting centre, to help them sell more collaboration-based technologies. Partners will get 92 per cent off the price – roughly $US5 per employee, and there's no limit on employees that can use that offer.