Queensland-based IT integrator, Data#3, is back to business as usual and is busier then it’s ever been at this time of year, according to its group general manager, Laurence Baynham.
The company’s head office is located in the Brisbane suburb of Toowong and it has warehouse and office facilities in other parts of Queensland. Fortunately for the reseller, its offices were merely cut off by flood waters and not inundated.
“As a business we’re back on track and communications as well as systems are fully operational,” he said. “We’ve been busy supplying equipment and having the right skills on-site to assist with recoveries. Most organisations are over the real emergencies and I think their focus is turning to making sure it doesn’t happen again.”
But according to Baynham, dozens of staff were not so lucky and returned to flooded homes. He said the company was helping them recover and that teams of volunteers from within Data#3 were helping to clean up.
“A couple of dozen out of 350 staff (had their houses flooded) and around half have been affected at any one stage,” he said. “There are still a number of cases of severe flooding.
“Within hours of the flood we had teams of people connected with some of the worst-affected staff members and helping them out and that was encouraging to see.”
The general manager said most vendors were eager to do more to assist flood victims but couldn’t because they lacked a presence on the ground. He added Data#3 was breaking the rules of business to assist those in need.
“We’ve been providing equipment without purchase orders when it’s needed in emergency circumstances,” Baynham said. “A number of our customers are in the emergency services environment…so the last thing we were going to do was put red tape in the way.”
But despite bending the rules to cope with the devastating floods, business has never been better at this time of year. While Baynham speculated business would improve due to the influx of cash and rebuilding projects, he added it was not a scientific answer and that time would tell.
“I’m amazed how quickly some businesses have gotten back on track,” he said. “Each day more and more people are back and connected with power at their homes so hopefully we can get everyone back to usual quickly.
“You’ve seen it in the news regarding communities coming together and it’s the same here. We’re certainly a lot closer knit as a business.”