In a statement, Vodafone claimed it had also contacted the NSW Police as the internal investigation continues. The telco did not disclose how many staff were retrenched as part of the ordeal. It has undertaken a review of its IT systems secutity, processes and training in light of the events.
“We take data security and the storage of our customers’ information extremely seriously,” Vodafone Australia, Nigel Dews, said. “We are conducting a thorough investigation of the incident and of our own security systems and processes and have taken immediate action.”
Vodafone also reiterated its claim that customer records are not publicly available or stored on the Internet and credit card details held in its database are protected.