IBM has extended its infrastructure services agreement with Westpac for a further five years.
Under the agreement, IBM will be responsible for the bank’s key infrastructure services – including Westpac’s new datacentre. Mainframe, midrange, storage, desktop, print and security operations also all fall under the terms of the contract.
IBM has been providing outsourced services to Westpac since 2000, in a deal that was worth $US2.3 billion at the time. The deal forms part of an overall major business transformation project by Westpac that saw it hire an additional 1930 staff earlier this month.
IBM Westpac integrated account managing director, Rob Lee, said the contract extension would provide additional opportunities for the organisations to work together into the future.
“It’s a good deal for both parties,” Lee said. “We’ve spent the last couple of years getting ready to do this, and Westpac is on a fairly substantial business transformation – IT infrastructure services will enable them to achieve this.”
“I believe this will give us a good foundation to leverage as much of IBM’s other technologies and services as possible to ensure the best outcome for the client.”
In a statement, IBM A/NZ managing director, Glen Boreham, indicated the 10-year relationship has played a key role in Big Blue’s local business.
“This new agreement reinforces the quality and strength of our capability and the global expertise that IBM can offer to Australian businesses,” Boreham said.