A pilot program between IT provider, Gamma Solutions and Victoria’s South East Water to supply rugged tablet PCs for its trade waste team, has been expanded to other departments.
The Motion Computing F5 rugged tablet PC was used as part of the pilot program, which has seen the department replace paper-based systems with the mobile devices that features proprietary software and Microsoft OneNote.
Gamma equipped Trade Waste inspectors with F5v tablet PCs, docking stations and vehicle battery chargers.
The Trade Waste team covers urban to rural customers across a variety of industries from restaurants to shopping malls, wineries, factories and commercial buildings.
With more than 8000 customers and some 5000 inspections annually, inspectors regularly encounter new managers and staff, who don’t have information from previous inspections. Remote access to historic information via the tablets will aid that engagement.
Gamma Solutions’ Sales Executive Stephen Lakey said that when the request came from South East Water for a solution to automate the Trade Waste auditing, from their familiarity with the organisation, it was apparent a PDA offering wasn’t going to suit.
“The screen size was too small for the in-house software and full requirements. The device had to have a large bright screen, be rugged; and function as a desktop back at the office,” Lakey said.
South East Water is now testing the rugged tablet in other areas of its business that includes tankering, field auditors on construction sites and with its utilities services trucks.