Eclipse Computing has been ushered into the inner sanctum of Microsoft partners. The business solutions reseller has been named part of the Microsoft Business Solutions Inner Circle, a status bestowed on just 1 per cent of the 4,500 Microsoft Business Solutions resellers worldwide.
To qualify for the program, resellers must have between $3 million and $4 million in revenue, but they must also meet sales and growth targets, customer satisfaction levels and product and technical standards.
"We expanded to be national, opening offices in Brisbane and Perth as well as Sydney and Melbourne," said Eclipse's national business development manager Martin Wildsmith. "You've got to have a large critical mass and you have to build your client base because maintenance revenue is a percentage of the overall turnover. Additionally, you have to be strong in sales, because you have to make new revenue."
As part of the Inner Circle, executives of the company are taken into the Microsoft fold. In fact, they have just returned from a retreat to the US, an annual trip taken by Inner Circle partners, which allows Microsoft to garner feedback from some of its most successful resellers.
"We get to be part of the direction and consultation process and we get preferential support because we are deemed to be a major partner in Microsoft's business," Wildsmith said. "It certainly helps us at the larger end of the mid-market because our customers know they are dealing with one of the top resellers."