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Remote desktop vendor to increase Australian reseller footprint

Remote desktop vendor to increase Australian reseller footprint

Nivio provides an internet-based desktop solution that can be accessed from any Internet-enabled device that supports Java

Remote desktop vendor, Nivio, is on the hunt for local resellers and wholesalers to help build its Australian presence.

Nivio provides an internet-based desktop solution that can be accessed from any Internet-enabled device that supports Java. Unlike other remote desktop products, this doesn't require pre-loaded software on the machine.

The vendor was formed in 2004 and has offices in the UK and India.

In Australia, the vendor is headed up by John Costa and John Kallitsas. Both were former Optus employees.

"We've had some great success in being able to attract some resellers," Costa said.

"We’ll be doing a three-pronged approached through wholesalers for people that want to brand their product and use the Nivio platform as their cloud computing offering to the market.”

Its ideal customer base is the SMB arena. The remote desktop application is priced at $65 per user per month. Some of its resellers so far include Computer Troubleshooters and Jim’s Computer Services. Nivio offers partners training and support services.

“In the past the only people that could afford this technology were enterprise customers that had large budgets and had the resources to support it,” he said. “It's perfect for a reseller looking after SMBs that don't have internal IT themselves.”

“We want to have some strong alliances with key partners. The reason we want to do this is to ensure we have a close relationship and we're going to align ourselves with fewer resellers that have a wide market reach.”

One of the key points of the Nivio remote desktop product is that resellers can service their customers from anywhere, Costa said.

Based on customer requirements, resellers can add more users, extra storage, grant access to the file server and chose other bits of information specific employees can access.

The company can also host a customer’s MYOB platform.

All customer information is held in the Polaris datacentre in Queensland.

“They can log onto any machine, upgrade customers automatically to the next platform and make sure they've got the most current IT solutions,” Costa said.


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